Terms of Service

1. Acceptance of Terms

By accessing, browsing, or using the Creative Trails website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

These terms constitute a legal agreement between you and Creative Trails Education Ltd., a corporation incorporated under the laws of British Columbia, Canada.

2. Description of Services

Creative Trails provides educational services including:

• Web design and development courses
• Branding and visual identity workshops
• UX/UI design training programs
• Digital illustration and motion graphics courses
• Online learning resources and materials
• Mentorship and career guidance
• Community events and networking opportunities

3. User Eligibility and Account Registration

Age Requirements

Our services are intended for individuals who are at least 16 years of age. Users under 18 must have parental or guardian consent to use our services.

Account Registration

To access certain features of our services, you may need to create an account. When registering, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your login credentials secure and confidential
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities under your account

4. Course Enrollment and Payment Terms

Enrollment Process

Course enrollment requires submission of required information and payment of applicable fees. Enrollment is confirmed upon receipt of payment and acceptance by Creative Trails.

Payment Terms

• All fees must be paid in Canadian dollars unless otherwise specified
• Payment is due upon enrollment or according to agreed payment plans
• We accept major credit cards and electronic bank transfers
• Payment processing is handled by secure third-party providers
• All fees are non-refundable except as outlined in our refund policy

Refund Policy

Refunds are available under the following conditions:

• Full Refund: If you withdraw within 7 days of enrollment and before course commencement
• Partial Refund: Pro-rated refunds may be available within the first 30% of course duration for extenuating circumstances
• No Refund: After 30% of course completion, no refunds will be provided
• Transfer Policy: Course transfers to future sessions may be allowed with 14 days notice, subject to availability

5. Acceptable Use Policy

When using our services, you agree to:

• Use services only for lawful purposes and in accordance with these terms
• Respect the intellectual property rights of Creative Trails and others
• Maintain a respectful and professional demeanor in all interactions
• Not share course materials or access credentials with unauthorized parties
• Not engage in any activity that disrupts or interferes with our services

You agree not to:

• Upload or share content that is illegal, harmful, or offensive
• Attempt to gain unauthorized access to our systems or other users' accounts
• Use automated tools to scrape or copy content from our website
• Impersonate Creative Trails staff or other users
• Distribute malware or engage in any harmful digital activities
• Use our services for commercial purposes without written permission

6. Intellectual Property Rights

Creative Trails Content

All content provided by Creative Trails, including course materials, videos, presentations, exercises, and documentation, is protected by copyright and other intellectual property laws. This content is licensed to students for personal educational use only.

Student Work

You retain ownership of original work you create during courses. However, by submitting work for evaluation or sharing in class, you grant Creative Trails a non-exclusive license to use such work for educational and promotional purposes, with appropriate attribution.

Permitted Use

Students may:

• Access and download course materials for personal study
• Create backup copies for personal use
• Print materials for offline study
• Share work in portfolio with proper Creative Trails attribution

Prohibited Use

Students may not:

• Redistribute, sell, or commercially exploit course materials
• Remove copyright notices or attribution
• Create derivative works for commercial purposes
• Share access with non-enrolled individuals

7. Student Conduct and Academic Integrity

Professional Conduct

Students are expected to maintain professional behavior including:

• Respectful communication with instructors and peers
• Active participation in learning activities
• Constructive feedback and collaboration
• Adherence to deadlines and course requirements

Academic Integrity

Students must:

• Submit original work or properly attribute sources
• Not plagiarize or copy others' work
• Collaborate appropriately on group projects
• Report academic misconduct when observed

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference. By using our services, you consent to our data practices as described in the Privacy Policy.

9. Disclaimers and Limitation of Liability

Service Disclaimers

Creative Trails provides educational services "as is" without warranties of any kind. We do not guarantee:

• Specific learning outcomes or career results
• Uninterrupted or error-free service
• Compatibility with all devices or software
• Availability of courses or instructors

Limitation of Liability

To the maximum extent permitted by law, Creative Trails shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability shall not exceed the fees you have paid for the specific service giving rise to the claim.

10. Course Modifications and Cancellations

Creative Trails reserves the right to:

• Modify course content, schedules, or instructors as needed
• Cancel courses due to insufficient enrollment (full refund provided)
• Substitute instructors due to availability or other circumstances
• Adjust course delivery methods (online vs. in-person) as necessary

Significant changes will be communicated to enrolled students with reasonable notice.

11. Termination

Termination by You

You may terminate your account at any time by contacting us. Termination does not entitle you to refunds except as outlined in our refund policy.

Termination by Creative Trails

We may suspend or terminate your access to services if you:

• Violate these terms of service
• Engage in disruptive or inappropriate behavior
• Fail to pay required fees
• Provide false or misleading information

12. Governing Law and Dispute Resolution

These terms are governed by the laws of British Columbia, Canada, and federal Canadian law. Any disputes will be resolved through the courts of British Columbia or through binding arbitration as mutually agreed.

Before pursuing legal action, parties agree to attempt resolution through direct negotiation and, if necessary, mediation.

13. Changes to Terms

Creative Trails may update these terms from time to time. When we make material changes, we will:

• Post updated terms on our website
• Send email notification to registered users
• Update the "Last Modified" date
• Provide reasonable notice before changes take effect

Continued use of services after changes constitutes acceptance of updated terms.

14. Severability and Entire Agreement

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect. These terms, together with our Privacy Policy, constitute the entire agreement between you and Creative Trails regarding the use of our services.

15. Contact Information

For questions about these terms or to report violations, contact us:

By using Creative Trails services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.